Ing Vysya Bank

Chapter 1 1. INTRODUCTION 1.1 Definition of banking: The accepting for the decide of lending or investment , of deposits from the public, repayable on demand or other than and withdrawal by cheques, draft or otherwise. (Banking Regulation Act) Dr. Paget in Law of Banking states, No one and no body, corporate or otherwise, can be a banker who does not: i. Conduct current Accounts ii. Pays cheques drawn on himself iii. Collects cheques for his customers A bank is therefore either comp both that transacts the business of banking in India. Negotiable pecker Act. Banker: Banker is any(prenominal) person acting as a banker Negotiable Instrument Act. 2.2. Customer: There must be some recognisable course or habit of dealing in the temperament of regular banking dealing must be of a banking nature; some frequency in transactions is expected only is not essential. MAHATMA GANDHIS DEFINITION OF CUSTOMER: · A customer is not an outsider to our business. He is a definite wear out of it. A customer is not an interruption of our work. He is the purpose of it. · A customer is doing us a favour by letting us serve him. We are not doing him any favour. · A customer is not a cold statistic; he is a flesh and blood human being with feelings and emotions like our own. · A customer is not someone to argue or match wits with.

He deserves courteous and attentive treatment. · A customer is not parasitical on us. We are dependent on him. · A customer brings us his wants. It is our job to look at them properly and profitably - both to him and us. · A customer makes it doable to pay our salary, whether we are a driver, plant or division employee. Bank Customers: · Minor · Married women · Pardanashin Woman · Illiterate people · Lunatics · Trustees · Executors and Administrators · Power of Attorney Holders · vocalize Account · Hindu undivided Family · Partnership firm · Limited companies · Clubs, Societies and Charitable Institutions · Non occupant Indian and... If you want to get a full essay, inn it on our website: Orderessay

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