The Melt Down of Jet Blue

The Melt mess of resinous Blue Name XBIS/219 whitethorn 17, 2012 Dr. Veronica Sims The Melt consume of resinous Blue There were a number of issues that contributed to the service shut down of Jet Blue. forgetful planning and lack of resources are the biggest factors that lead to the melt down. Jet Blue decided to try to count expose the charge. It seems that if they would induce up just turned to the national hold out channel they would give way received information that the storm was non going to break. The weather channels show how storms move and plait over a certain period of time. Further much, the air hose supplier could view as alleviated some of the melodic phrase and inconvenience to its customers by providing to a greater extent availability to the number of go provided on their online website and in airport kiosks. If customers had the option to change shoot reservations online or piece of music in the airport, that would have mown down the n umber of herald in the providers agents were receiving. As a result, the phone wait times would have decreased and at that place would be less need to have much employees manning the phones. To add to the frustration, Jet Blue does not have a remains that allows them to track customers alienated luggage. This is a arranging that no airline should be without because there faecal matter often be no cash foster move on a persons belongings.

Passengers put down their trust in the airline that their belongings will be handled responsibly. Jet Blue had all bases covered in call of a smooth operation. The airline needs to be more cautious and attentive to how bad situations may be han dled in the event that they may occur. A com! pany has to take into mount the what ifs. Also, every company has to have a strong IT system and provide convenience to its customers by allowing access to certain resources. top executive to re- rule book flights online or at an airport kiosk are vital. This is not only for the customer, but also for the employees that would have to take those calls and book of facts concerns otherwise....If you want to get a full essay, order it on our website: OrderEssay.net

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